Patient-centered care requires a patient-oriented workflow model.
Effective design of health information technology (HIT) for patient-centered care requires consideration of workflow from the patient's perspective, termed 'patient-oriented workflow.' This approach organizes the building blocks of work around the patients who are moving through the care system. Patient-oriented workflow complements the more familiar clinician-oriented workflow approaches, and offers several advantages, including the ability to capture simultaneous, cooperative work, which is essential in care delivery. Patient-oriented workflow models can [...]
Author(s): Ozkaynak, Mustafa, Brennan, Patricia Flatley, Hanauer, David A, Johnson, Sharon, Aarts, Jos, Zheng, Kai, Haque, Saira N
DOI: 10.1136/amiajnl-2013-001633