Patient-generated secure messages and eVisits on a patient portal: are patients at risk?
Patient portals are becoming increasingly common, but the safety of patient messages and eVisits has not been well studied. Unlike patient-to-nurse telephonic communication, patient messages and eVisits involve an asynchronous process that could be hazardous if patients were using it for time-sensitive symptoms such as chest pain or dyspnea.
Author(s): North, Frederick, Crane, Sarah J, Stroebel, Robert J, Cha, Stephen S, Edell, Eric S, Tulledge-Scheitel, Sidna M
DOI: 10.1136/amiajnl-2012-001208