Provider management strategies of abnormal test result alerts: a cognitive task analysis.
Electronic medical records (EMRs) facilitate abnormal test result communication through "alert" notifications. The aim was to evaluate how primary care providers (PCPs) manage alerts related to critical diagnostic test results on their EMR screens, and compare alert-management strategies of providers with high versus low rates of timely follow-up of results.
Author(s): Hysong, Sylvia J, Sawhney, Mona K, Wilson, Lindsay, Sittig, Dean F, Espadas, Donna, Davis, Traber, Singh, Hardeep
DOI: 10.1197/jamia.M3200