Importance of clinical decision support system response time monitoring: a case report.
Clinical decision support (CDS) systems are prevalent in electronic health records and drive many safety advantages. However, CDS systems can also cause unintended consequences. Monitoring programs focused on alert firing rates are important to detect anomalies and ensure systems are working as intended. Monitoring efforts do not generally include system load and time to generate decision support, which is becoming increasingly important as more CDS systems rely on external, web-based [...]
Author(s): Rubins, David, Wright, Adam, Alkasab, Tarik, Ledbetter, M Stephen, Miller, Amy, Patel, Rajesh, Wei, Nancy, Zuccotti, Gianna, Landman, Adam
DOI: 10.1093/jamia/ocz133