Impact of patient portal-based self-scheduling of diagnostic imaging studies on health disparities.
While many case studies have described the implementation of self-scheduling tools, which allow patients to schedule visits and imaging studies asynchronously online, none have explored the impact of self-scheduling on equitable access to care.1 Using an electronic health record patient portal, University of California San Francisco deployed a self-scheduling tool that allowed patients to self-schedule diagnostic imaging studies. We analyzed electronic health record data for the imaging modalities with the [...]
Author(s): Ganeshan, Smitha, Pierce, Logan, Mourad, Michelle, Judson, Timothy J, Kohli, Marc D, Odisho, Anobel Y, Brown, William
DOI: 10.1093/jamia/ocac152