Measurement error in performance studies of health information technology: lessons from the management literature.
Just as researchers and clinicians struggle to pin down the benefits attendant to health information technology (IT), management scholars have long labored to identify the performance effects arising from new technologies and from other organizational innovations, namely the reorganization of work and the devolution of decision-making authority. This paper applies lessons from that literature to theorize the likely sources of measurement error that yield the weak statistical relationship between measures [...]
Author(s): Litwin, A S, Avgar, A C, Pronovost, P J
DOI: 10.4338/ACI-2012-02-R-0004