Some unintended consequences of information technology in health care: the nature of patient care information system-related errors.
Medical error reduction is an international issue, as is the implementation of patient care information systems (PCISs) as a potential means to achieving it. As researchers conducting separate studies in the United States, The Netherlands, and Australia, using similar qualitative methods to investigate implementing PCISs, the authors have encountered many instances in which PCIS applications seem to foster errors rather than reduce their likelihood. The authors describe the kinds of [...]
Author(s): Ash, Joan S, Berg, Marc, Coiera, Enrico
DOI: 10.1197/jamia.M1471