Assessment of email communication skills of rheumatology fellows: a pilot study.
Physician-patient email communication is gaining popularity. However, a formal assessment of physicians' email communication skills has not been described. We hypothesized that the email communication skills of rheumatology fellows can be measured in an objective structured clinical examination (OSCE) setting using a novel email content analysis instrument which has 18 items. During an OSCE, we asked 50 rheumatology fellows to respond to a simulated patient email. The content of the [...]
Author(s): Mittal, Mayank K, Dhuper, Sonal, Siva, Chokkalingam, Fresen, John L, Petruc, Marius, Velázquez, Celso R
DOI: 10.1136/jamia.2010.004556