An analysis of patient-provider secure messaging at two Veterans Health Administration medical centers: message content and resolution through secure messaging.
We sought to understand how patients and primary care teams use secure messaging (SM) to communicate with one another by analyzing secure message threads from 2 Department of Veterans Affairs facilities.
Author(s): Shimada, Stephanie L, Petrakis, Beth Ann, Rothendler, James A, Zirkle, Maryan, Zhao, Shibei, Feng, Hua, Fix, Gemmae M, Ozkaynak, Mustafa, Martin, Tracey, Johnson, Sharon A, Tulu, Bengisu, Gordon, Howard S, Simon, Steven R, Woods, Susan S
DOI: 10.1093/jamia/ocx021