Improving the Quality of Electronic Medical Record Documentation: Development of a Compliance and Quality Program.
Introducing an electronic medical record (EMR) system into a complex health care environment fundamentally changes clinical workflows and documentation processes and, hence, has implications for patient safety. After a multisite "big-bang" EMR implementation across our large public health care organization, a quality improvement program was developed and implemented to monitor clinician adoption, documentation quality, and compliance with workflows to support high-quality patient care.
Author(s): Jedwab, Rebecca M, Franco, Michael, Owen, Denise, Ingram, Anna, Redley, Bernice, Dobroff, Naomi
DOI: 10.1055/s-0042-1756369