Disparities in patient portal access by US adults before and during the COVID-19 pandemic.
Online patient portals become important during disruptions to in-person health care, like when cases of coronavirus disease 2019 (COVID-19) and other respiratory viruses rise, yet underlying structural inequalities associated with race, socio-economic status, and other socio-demographic characteristics may affect their use. We analyzed a population-based survey to identify disparities within the United States in access to online portals during the early period of COVID-19 in 2020.
Author(s): Nishii, Akira, Campos-Castillo, Celeste, Anthony, Denise
DOI: 10.1093/jamiaopen/ooac104