"Mm-hm," "Uh-uh": are non-lexical conversational sounds deal breakers for the ambient clinical documentation technology?
Ambient clinical documentation technology uses automatic speech recognition (ASR) and natural language processing (NLP) to turn patient-clinician conversations into clinical documentation. It is a promising approach to reducing clinician burden and improving documentation quality. However, the performance of current-generation ASR remains inadequately validated. In this study, we investigated the impact of non-lexical conversational sounds (NLCS) on ASR performance. NLCS, such as Mm-hm and Uh-uh, are commonly used to convey important [...]
Author(s): Tran, Brian D, Latif, Kareem, Reynolds, Tera L, Park, Jihyun, Elston Lafata, Jennifer, Tai-Seale, Ming, Zheng, Kai
DOI: 10.1093/jamia/ocad001