Automation bias: a systematic review of frequency, effect mediators, and mitigators.
Automation bias (AB)--the tendency to over-rely on automation--has been studied in various academic fields. Clinical decision support systems (CDSS) aim to benefit the clinical decision-making process. Although most research shows overall improved performance with use, there is often a failure to recognize the new errors that CDSS can introduce. With a focus on healthcare, a systematic review of the literature from a variety of research fields has been carried out [...]
Author(s): Goddard, Kate, Roudsari, Abdul, Wyatt, Jeremy C
DOI: 10.1136/amiajnl-2011-000089