Changes in end-user satisfaction with Computerized Provider Order Entry over time among nurses and providers in intensive care units.
Implementation of Computerized Provider Order Entry (CPOE) has many potential advantages. Despite the potential benefits of CPOE, several attempts to implement CPOE systems have failed or met with high levels of user resistance. Implementation of CPOE can fail or meet high levels of user resistance for a variety of reasons, including lack of attention to users' needs and the significant workflow changes required by CPOE. User satisfaction is a critical [...]
Author(s): Hoonakker, Peter L T, Carayon, Pascale, Brown, Roger L, Cartmill, Randi S, Wetterneck, Tosha B, Walker, James M
DOI: 10.1136/amiajnl-2012-001114