Examining the potential of information technology to improve public insurance application processes: enrollee assessments from a concurrent mixed method analysis.
To assess the perceived readiness of Medicaid and Children's Health Insurance Program (CHIP) enrollees to use information technologies (IT) in order to facilitate improvements in the application processes for these public insurance programs.
Author(s): Mishra, Abhay Nath, Ketsche, Patricia, Marton, James, Snyder, Angela, McLaren, Susan
DOI: 10.1136/amiajnl-2014-002716