Acute care patient portals: a qualitative study of stakeholder perspectives on current practices.
To describe current practices and stakeholder perspectives of patient portals in the acute care setting. We aimed to: (1) identify key features, (2) recognize challenges, (3) understand current practices for design, configuration, and use, and (4) propose new directions for investigation and innovation.
Author(s): Collins, Sarah A, Rozenblum, Ronen, Leung, Wai Yin, Morrison, Constance Rc, Stade, Diana L, McNally, Kelly, Bourie, Patricia Q, Massaro, Anthony, Bokser, Seth, Dwyer, Cindy, Greysen, Ryan S, Agarwal, Priyanka, Thornton, Kevin, Dalal, Anuj K
DOI: 10.1093/jamia/ocw081