Patient perceptions of receiving test results via online portals: a mixed-methods study.
Online portals provide patients with access to their test results, but it is unknown how patients use these tools to manage results and what information is available to promote understanding. We conducted a mixed-methods study to explore patients' experiences and preferences when accessing their test results via portals.
Author(s): Giardina, Traber D, Baldwin, Jessica, Nystrom, Daniel T, Sittig, Dean F, Singh, Hardeep
DOI: 10.1093/jamia/ocx140