Usability, inclusivity, and content evaluation of COVID-19 contact tracing apps in the United States.
We evaluated the usability of mobile COVID-19 contact tracing apps, especially for individuals with barriers to communication and limited digital literacy skills. We searched the Apple App Store, Google Play, peer-reviewed literature, and lay press to find contact tracing apps in the United States. We evaluated apps with a framework focused on user characteristics and user interface. Of the final 26 apps, 77% were on both iPhone and Android. 69% [...]
Author(s): Blacklow, Serena O, Lisker, Sarah, Ng, Madelena Y, Sarkar, Urmimala, Lyles, Courtney
DOI: 10.1093/jamia/ocab093