Conceptualizing and measuring integration of telehealth and in-person services from the provider's perspective: development of the integration of telehealth and in-person services (ITIPS) survey.
Hybrid in-person and telehealth work environments are now common among health care providers. When in-person and telehealth services are not well integrated, provider workload could increase, negatively affecting provider satisfaction and burnout and hindering implementation of interventions aimed at improving quality. A lack of measures of telehealth integration has hindered studies of such impacts. This article presents the Integration of Telehealth and In-Person Services (ITIPS) survey, developed to assess telehealth [...]
Author(s): Shea, Christopher Michael, Thomas, Sharita Renée, Khairat, Saif, McSwain, David
DOI: 10.1093/jamia/ocag013