Personalized health care and business success: can informatics bring us to the promised land?
Perrow's models of organizational technologies provide a framework for analyzing clinical work processes and identifying the management structures and informatics tools to support each model. From this perspective, health care is a mixed model in which knowledge workers require flexible management and a variety of informatics tools. A Venn diagram representing the content of clinical decisions shows that uncertainties in the components of clinical decisions largely determine which type of [...]
Author(s): Ozbolt, J G
DOI: 10.1136/jamia.1999.0060368