Expanding the guidelines for electronic communication with patients: application to a specific tool.
In 1998, the American Medical Informatics Association (AMIA) published a white paper entitled "Guidelines for the Clinical Use of Electronic Mail with Patients," which outlined a practical framework for this interaction. Interest in the use of other Internet-based tools, such as the World Wide Web, to enhance clinical communication is increasing. In such systems, static information can be made centrally available to patients and interactive tools such as messaging systems [...]
Author(s): Prady, S L, Norris, D, Lester, J E, Hoch, D B
DOI: 10.1136/jamia.2001.0080344