Development of a Web-based event reporting system in an academic environment.
In pursuit of a strategy for patient safety and error reduction, The Ohio State University Health System developed and implemented a standardized voluntary event reporting system. The Web-based application is user friendly as well as context-sensitive and encompasses a broad range of errors, events, and near misses. A full organizational transformation was required to effectively implement the system, which involved process reengineering for event entry and for postentry automated workflows [...]
Author(s): Mekhjian, Hagop S, Bentley, Thomas D, Ahmad, Asif, Marsh, Gail
DOI: 10.1197/jamia.M1349