Quantifying the impact of health IT implementations on clinical workflow: a new methodological perspective.
Health IT implementations often introduce radical changes to clinical work processes and workflow. Prior research investigating this effect has shown conflicting results. Recent time and motion studies have consistently found that this impact is negligible; whereas qualitative studies have repeatedly revealed negative end-user perceptions suggesting decreased efficiency and disrupted workflow. We speculate that this discrepancy may be due in part to the design of the time and motion studies, which [...]
Author(s): Zheng, Kai, Haftel, Hilary M, Hirschl, Ronald B, O'Reilly, Michael, Hanauer, David A
DOI: 10.1136/jamia.2010.004440