Transforming consumer health informatics through a patient work framework: connecting patients to context.
Designing patient-centered consumer health informatics (CHI) applications requires understanding and creating alignment with patients' and their family members' health-related activities, referred to here as 'patient work'. A patient work approach to CHI draws on medical social science and human factors engineering models and simultaneously attends to patients, their family members, activities, and context. A patient work approach extends existing approaches to CHI design that are responsive to patients' biomedical realities [...]
Author(s): Valdez, Rupa S, Holden, Richard J, Novak, Laurie L, Veinot, Tiffany C
DOI: 10.1136/amiajnl-2014-002826