Computer use, language, and literacy in safety net clinic communication.
Patients with limited health literacy (LHL) and limited English proficiency (LEP) experience suboptimal communication and health outcomes. Electronic health record implementation in safety net clinics may affect communication with LHL and LEP patients.We investigated the associations between safety net clinician computer use and patient-provider communication for patients with LEP and LHL.
Author(s): Ratanawongsa, Neda, Barton, Jennifer L, Lyles, Courtney R, Wu, Michael, Yelin, Edward H, Martinez, Diana, Schillinger, Dean
DOI: 10.1093/jamia/ocw062