Technology Access, Technical Assistance, and Disparities in Inpatient Portal Use.
Disadvantaged populations, including minorities and the elderly, use patient portals less often than relatively more advantaged populations. Limited access to and experience with technology contribute to these disparities. Free access to devices, the Internet, and technical assistance may eliminate disparities in portal use.
Author(s): Grossman, Lisa V, Masterson Creber, Ruth M, Ancker, Jessica S, Ryan, Beatriz, Polubriaginof, Fernanda, Qian, Min, Alarcon, Irma, Restaino, Susan, Bakken, Suzanne, Hripcsak, George, Vawdrey, David K
DOI: 10.1055/s-0038-1676971