Clinical Practice Informs Secure Messaging Benefits and Best Practices.
Background Clinical care team members in Department of Veterans' Affairs (VA) facilities nationwide are working to integrate the use of Secure Messaging (SM) into care delivery and identify innovative uses. Identifying best practices for proactive use of SM is a key factor in its successful implementation and sustained use by VA clinical care team members and veterans. Objectives A collaborative project solicited input from VA clinical care teams about their local practices [...]
Author(s): Haun, Jolie N, Hathaway, Wendy, Chavez, Margeaux, Antinori, Nicole, Vetter, Brian, Miller, Brian K, Martin, Tracey L, Kendziora, Lisa, Nazi, Kim M, Melillo, Christine
DOI: 10.4338/ACI-2017-05-RA-0088