Workarounds and Test Results Follow-up in Electronic Health Record-Based Primary Care.
Electronic health records (EHRs) have potential to facilitate reliable communication and follow-up of test results. However, limitations in EHR functionality remain, leading practitioners to use workarounds while managing test results. Workarounds can lead to patient safety concerns and signify indications as to how to build better EHR systems that meet provider needs.
Author(s): Menon, Shailaja, Murphy, Daniel R, Singh, Hardeep, Meyer, Ashley N D, Sittig, Dean F
DOI: 10.4338/ACI-2015-10-RA-0135