Shared Access to Adults' Patient Portals: A Secret Shopper Exercise.
Millions of Americans manage their health care with the help of a trusted individual. Shared access to a patient's online patient portal is one tool that can assist their care partner(s) in gaining access to the patient's health information and allow for easy exchange with the patient's care team. Shared access provides care partners with a validated and secure method for accessing the patient's portal account using their own login [...]
Author(s): Wachenheim, Deborah, Hurwitz, Isabel, Dukhanin, Vadim, Wolff, Jennifer L, DesRoches, Catherine M
DOI: 10.1055/a-2370-2220