Sociotechnical Challenges of Developing an Interoperable Personal Health Record: Lessons Learned.
OBJECTIVES: To analyze sociotechnical issues involved in the process of developing an interoperable commercial Personal Health Record (PHR) in a hospital setting, and to create guidelines for future PHR implementations. METHODS: This qualitative study utilized observational research and semi-structured interviews with 8 members of the hospital team, as gathered over a 28 week period of developing and adapting a vendor-based PHR at Lucile Packard Children's Hospital at Stanford University. A [...]
Author(s): Gaskin, Gregory L, Longhurst, Christopher A, Slayton, Rebecca, Das, Amar K
DOI: 10.4338/ACI-2011-06-RA-0035