BACKGROUND: Ambient artificial intelligence (AI) scribes may improve clinician-level outcomes (e.g., documentation burden) and patient experience. However, patients must agree to allow clinicians to use ambient AI scribes for these benefits to materialize. What motivates patients to agree to these tools' use and what factors improve their acceptability remain underexplored. It is also unclear whether patients' current trust in AI tools influences which factors affect ambient AI scribe acceptability.
Author(s): Nguyen, Oliver T, Afshar, Majid, Jaeb, Michael A, Ryan Baumann, Mary, Resnik, Felice, Gravel Sullivan, Anne, Wills, Graham, Dambach, Jason, Mrotek, Leigh A, Quinn, Mariah, Abramson, Kirsten, Kleinschmidt, Peter, Brazelton, Thomas B, Leaf, Margaret A, Twedt, Heidi, Patterson, Brian W, Liao, Frank, Rasmussen, Stacy, Burnside, Elizabeth S, Wiegmann, Douglas A, Gordon, Joel E
DOI: 10.1055/a-2936-9935