Consumer perceptions of telehealth for mental health or substance abuse: a Twitter-based topic modeling analysis.
The objective of this study is to understand the primary topics of consumer discussion on Twitter associated with telehealth for mental health or substance abuse for prepandemic versus during-pandemic time-periods, using a state-of-the-art machine learning (ML) natural language processing (NLP) method.
Author(s): Baird, Aaron, Xia, Yusen, Cheng, Yichen
DOI: 10.1093/jamiaopen/ooac028