Realizing the Full Potential of Clinical Decision Support: Translating Usability Testing into Routine Practice in Health Care Operations.
Clinical Decision Support (CDS) tools have a mixed record of effectiveness, often due to inadequate alignment with clinical workflows and poor usability. While there is a consensus that usability testing methods address these issues, in practice, usability testing is generally only used for selected projects (such as funded research studies). There is a critical need for CDS operations to apply usability testing to all CDS implementations.
Author(s): Kandaswamy, Swaminathan, Williams, Herbert, Thompson, Sarah Anne, Dawson, Thomas Elijah, Muthu, Naveen, Orenstein, Evan William
DOI: 10.1055/a-2404-2129