Policies and procedures governing patient portal use at an Academic Medical Center.
Patient portal use has increased over the last two decades in response to consumer demand and government regulation. Despite growing adoption, few guidelines exist to direct successful implementation and governance. We describe the policies and procedures that have governed over a decade of continuous My Health at Vanderbilt (MHAV) patient portal use.
Author(s): Steitz, Bryan D, Wong, Joseph Isaac S, Cobb, Jared G, Carlson, Brian, Smith, Gaye, Rosenbloom, S Trent
DOI: 10.1093/jamiaopen/ooz039