Response to survey directed to patient portal members differs by age, race, and healthcare utilization.
Health care systems are increasingly utilizing electronic medical record-associated patient portals to facilitate communication with patients and between providers and their patients. These patient portals are growing in recognition as potentially valuable research tools. While there is much information about the response rates and demographics of internet-based surveys as well as the demographics of patients who are portal members, not much is known about the response rate of internet-based surveys [...]
Author(s): Peltz-Rauchman, Cathryn D, Divine, George, McLaren, Daniel, Rubinfeld, Ilan S, Conway, William A, Allard, David, Johnson, Christine Cole
DOI: 10.1093/jamiaopen/ooz061