The intended and unintended consequences of communication systems on general internal medicine inpatient care delivery: a prospective observational case study of five teaching hospitals.
Effective clinical communication is critical to providing high-quality patient care. Hospitals have used different types of interventions to improve communication between care teams, but there have been few studies of their effectiveness.
Author(s): Wu, Robert C, Lo, Vivian, Morra, Dante, Wong, Brian M, Sargeant, Robert, Locke, Ken, Cavalcanti, Rodrigo, Quan, Sherman D, Rossos, Peter, Tran, Kim, Cheung, Mark
DOI: 10.1136/amiajnl-2012-001160