Six habits of highly successful health information technology: powerful strategies for design and implementation.
Healthcare information technologies are now a routine component of patient-clinician interactions. Originally designed for operational functions including billing and regulatory compliance, these systems have had unintended consequences including increased exam room documentation, divided attention during the visit, and use of scribes to alleviate documentation burdens. In an age in which technology is ubiquitous in everyday life, we must re-envision healthcare technology to support both clinical operations and, above all, the [...]
Author(s): Ray, Jessica M, Ratwani, Raj M, Sinsky, Christine A, Frankel, Richard M, Friedberg, Mark W, Powsner, Seth M, Rosenthal, David I, Wachter, Robert M, Melnick, Edward R
DOI: 10.1093/jamia/ocz098