An Evaluation of System End-User Support during Implementation of an Electronic Health Record Using the Model for Improvement Framework.
Electronic health record (EHR) system implementation is complex. Strong support for clinicians and other end-users during the initial phase of implementation requires dedicated resources and commitment to ensure a smooth transition, reduce frustration, and assist in adoption.
Author(s): Kiepek, Wendy, Sengstack, Patricia P
DOI: 10.1055/s-0039-3402450