Rapid development of telehealth capabilities within pediatric patient portal infrastructure for COVID-19 care: barriers, solutions, results.
The COVID-19 national emergency has led to surging care demand and the need for unprecedented telehealth expansion. Rapid telehealth expansion can be especially complex for pediatric patients. From the experience of a large academic medical center, this report describes a pathway for efficiently increasing capacity of remote pediatric enrollment for telehealth while fulfilling privacy, security, and convenience concerns. The design and implementation of the process took 2 days. Five process [...]
Author(s): Patel, Pious D, Cobb, Jared, Wright, Deidre, Turer, Robert W, Jordan, Tiffany, Humphrey, Amber, Kepner, Adrienne L, Smith, Gaye, Rosenbloom, S Trent
DOI: 10.1093/jamia/ocaa065