Virtual care expansion in the Veterans Health Administration during the COVID-19 pandemic: clinical services and patient characteristics associated with utilization.
To describe the shift from in-person to virtual care within Veterans Affairs (VA) during the early phase of the COVID-19 pandemic and to identify at-risk patient populations who require greater resources to overcome access barriers to virtual care.
Author(s): Ferguson, Jacqueline M, Jacobs, Josephine, Yefimova, Maria, Greene, Liberty, Heyworth, Leonie, Zulman, Donna M
DOI: 10.1093/jamia/ocaa284