Trust in AI: why we should be designing for APPROPRIATE reliance.
Use of artificial intelligence in healthcare, such as machine learning-based predictive algorithms, holds promise for advancing outcomes, but few systems are used in routine clinical practice. Trust has been cited as an important challenge to meaningful use of artificial intelligence in clinical practice. Artificial intelligence systems often involve automating cognitively challenging tasks. Therefore, previous literature on trust in automation may hold important lessons for artificial intelligence applications in healthcare. In [...]
Author(s): Benda, Natalie C, Novak, Laurie L, Reale, Carrie, Ancker, Jessica S
DOI: 10.1093/jamia/ocab238