Detecting emergencies in patient portal messages using large language models and knowledge graph-based retrieval-augmented generation.
This study aims to develop and evaluate an approach using large language models (LLMs) and a knowledge graph to triage patient messages that need emergency care. The goal is to notify patients when their messages indicate an emergency, guiding them to seek immediate help rather than using the patient portal, to improve patient safety.
Author(s): Liu, Siru, Wright, Aileen P, McCoy, Allison B, Huang, Sean S, Steitz, Bryan, Wright, Adam
DOI: 10.1093/jamia/ocaf059