Conversational agents in healthcare: a systematic review.
Our objective was to review the characteristics, current applications, and evaluation measures of conversational agents with unconstrained natural language input capabilities used for health-related purposes.
Author(s): Laranjo, Liliana, Dunn, Adam G, Tong, Huong Ly, Kocaballi, Ahmet Baki, Chen, Jessica, Bashir, Rabia, Surian, Didi, Gallego, Blanca, Magrabi, Farah, Lau, Annie Y S, Coiera, Enrico
DOI: 10.1093/jamia/ocy072