COVID exacerbated the gender disparity in physician electronic health record inbox burden.
The COVID-19 pandemic was associated with significant changes to the delivery of ambulatory care, including a dramatic increase in patient messages to physicians. While asynchronous messaging is a valuable communication modality for patients, a greater volume of patient messages is associated with burnout and decreased well-being for physicians. Given that women physicians experienced greater electronic health record (EHR) burden and received more patient messages pre-pandemic, there is concern that COVID [...]
Author(s): Rotenstein, Lisa, Jay Holmgren, A
DOI: 10.1093/jamia/ocad141