Telemedicine appointments are more likely to be completed than in-person healthcare appointments: a retrospective cohort study.
Missed appointments can lead to treatment delays and adverse outcomes. Telemedicine may improve appointment completion because it addresses barriers to in-person visits, such as childcare and transportation. This study compared appointment completion for appointments using telemedicine versus in-person care in a large cohort of patients at an urban academic health sciences center.
Author(s): Cummins, Mollie R, Tsalatsanis, Athanasios, Chaphalkar, Chaitanya, Ivanova, Julia, Ong, Triton, Soni, Hiral, Barrera, Janelle F, Wilczewski, Hattie, Welch, Brandon M, Bunnell, Brian E
DOI: 10.1093/jamiaopen/ooae059