Implementing system-wide digital medical interpretation: a framework for healthcare organizations.
This study evaluates and enhances language access services for Limited English Proficiency (LEP) patients in a large urban health system by integrating interpreter services into the Electronic Health Record (EHR), aiming to reduce care disparities and improve the digital experience for both patients and clinicians.
Author(s): Kothari, Ulka, Squires, Allison, Austrian, Jonathan, Feldman, Anatoly, Syed, Irfan, Jones, Simon
DOI: 10.1093/jamiaopen/ooaf100