Strategizing EHR use to achieve patient-centered care in exam rooms: a qualitative study on primary care providers.
Electronic health records (EHRs) have great potential to improve quality of care. However, their use may diminish "patient-centeredness" in exam rooms by distracting the healthcare provider from focusing on direct patient interaction. The authors conducted a qualitative interview study to understand the magnitude of this issue, and the strategies that primary care providers devised to mitigate the unintended adverse effect associated with EHR use.
Author(s): Zhang, Jing, Chen, Yunan, Ashfaq, Shazia, Bell, Kristin, Calvitti, Alan, Farber, Neil J, Gabuzda, Mark T, Gray, Barbara, Liu, Lin, Rick, Steven, Street, Richard L, Zheng, Kai, Zuest, Danielle, Agha, Zia
DOI: 10.1093/jamia/ocv142