A Bottom-Up Approach to Encouraging Sustained User Adoption of a Secure Text Messaging Application.
Inpatient providers are increasingly utilizing alternative communication modalities outside what has traditionally been used, including short messaging service text messaging and application-based chat tools. Text messaging that meets the recommendations of the Joint Commission ("secure text messaging") allows for the communication of sensitive patient information through an encrypted platform.
Author(s): Tsega, Surafel, Kalra, Angeli, Sevilla, Cesar T, Cho, Hyung J
DOI: 10.1055/s-0039-1688554