A Two-Phase Framework Leveraging User Feedback and Systemic Validation to Improve Post-Live Clinical Decision Support.
Despite the benefits of clinical decision support (CDS), concerns of potential risks arise amidst increasing reports of CDS malfunctions. Without objective and standardized methods to evaluate CDS in the post-live stage, CDS performance in a dynamic healthcare environment remains a black box from the user's perspective. In this study, we proposed a comprehensive framework to identify and evaluate post-live CDS malfunctions from the perspective of healthcare settings.We developed a two-phase [...]
Author(s): Zhao, Wendi, Wang, Xuetao, Afra, Kevin
DOI: 10.1055/a-2644-7250