Applying an Empirical Taxonomy to Alert Malfunctions in a Pragmatic Trial for Hypertension Management in Chronic Kidney Disease.
Clinical decision support (CDS) systems have been widely adopted across clinical settings to promote evidence-based practice for clinicians. CDS malfunctions often affect the user experience and indirectly or directly interfere with patient care. To enhance optimal performance, it is critical to constantly monitor the performance of the tool and react promptly when malfunctions are identified.This study aimed to describe malfunctions identified in the development and implementation of a CDS alert [...]
Author(s): Chen, Sarah W, Gannon, Michael, Kilgallon, John L, Chay, Weng Ian, Rubins, David, Salmasian, Hojjat, Dutta, Sayon, McEvoy, Dustin S, Wu, Edward, Wright, Adam, McCoy, Allison, Samal, Lipika
DOI: 10.1055/a-2702-6872